Why is my Vanilla gift card being declined in Canada?

The most common reason for declines at retailers like Amazon.ca or Walmart.ca is a missing postal code. You must register your Canadian postal code on the official Vanilla Prepaid website to enable online AVS verification.

Do Vanilla Gift Cards expire under Canadian law?

In Canada, provincial laws (such as in Ontario and Alberta) state that gift card funds do not expire. However, the physical plastic card has a 'Valid Thru' date. If it expires, you can request a replacement card from the issuer.

Can I use a Vanilla Gift Card for gas in Canada?

Yes, but you should pay the cashier inside. Paying at the pump often triggers a 'pre-authorization hold' of $100-$175, which may exceed your balance and cause a decline.

Vanilla Gift Card Balance Canada: Official Check & Login (2025)

● Systems Operational

Check Vanilla VISA Balance Check Vanilla MASTERCARD Balance

⚠️ Never enter your 16-digit card number on this or any non-official site.

Why is my card not working? (Canada Tips)

Most "declines" in Canada aren't because of a $0 balance. They happen due to **Merchant Verification**.

The "Postal Code" Fix: To use your card at Amazon.ca, Uber, or SkipTheDishes, you must log in to the portal above and assign your Canadian Postal Code. Without this, the merchant's security system will block the transaction.

Merchant Type	Problem	Solution
Gas Stations	$100 - $175 Pre-auth hold.	Pay the cashier inside for exact amount.
Restaurants	Automatic 20% tip buffer.	Ensure balance is 20% higher than the bill.
Subscription Services	Recurring payments blocked.	Vanilla cards cannot be used for monthly subs (Netflix/Spotify).

Canadian Consumer Rights (2025)

Did you know? In most Canadian provinces (Ontario, BC, Alberta, Quebec), gift card funds **never expire**.

No Fees: Maintenance fees are generally banned on "retail" gift cards in Canada.
Balance Recovery: If your card plastic expires but has money on it, the issuer must issue a new card upon request.
Lost Cards: Keep your purchase receipt! It is the only way to recover funds if your card is stolen.